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#21

Really thank you so much.
I figured out what the error was.

#22

SIRAY LTD in the company document

#23

how do i solve this problem

#24

Youā€™ll need to amend your company name on Amazon to match your document from companies house. Iā€™ve never actually had to do this business name change, so not sure how you would do this.

#25

I will ask amazon for help.

#26

https://sellercentral.amazon.co.uk/sw/SSR/BusinessKYCInfo/spaDashboard/
AFTER VERIFICATION IS COMPLETED FROM THIS ADDRESS

#27

How do I submit required information?
To update the primary contact person information/beneficial owner information Seller Central, complete the following steps:

  1. Go to the ā€œIdentity informationā€ section of Seller Central.
    https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard
  2. Expand the field labelled Primary contact/Beneficial owner
  3. Follow the prompts to amend the information.
  4. Click ā€œSaveā€ and then ā€œSubmit for verificationā€.

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Iā€™m really crazy
my id number is not wrong

#28

You need to go to identity information and click edit but instead of changing the beneficial owner information, you need to change the company name

#29

I canā€™t see an error in my credentials

#30

ā€¦

#31
  • Weā€™re sorry, but we encountered an error while processing your request.

RID: 7C5JPPVS1GB13Z5DAYQJ When: 2023-03-20T20:25:48.410Z
it gives an error, I canā€™t enter, the first thing I do is to change
it says wrong id number
but not wrong
iā€™m confused what to do
I hope all bugs will be fixed when I fix it as SIRAY LTD.

#32

By the way, English LTD is automatically translated into Turkish as LTD ŞTÄ°. Thatā€™s why I couldnā€™t see the error. I guess it was translated automatically because my computer is TR
the error occurred as

#33

Can you change the company name and delete and re-enter the company number?

#34

the system gives an error
My first job will be to do this.

#35

the system wonā€™t let me correct my company name and number.
I emailed amazon

#36

1st mistake:
We were unable to verify some of your primary contact information
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Proof of identity - Driving licence

  • The document number on the identity document does not match the document number entered in Seller Central.

Proof of Address - Bank account statement

  • The address in the identity document does not match the address entered in Seller Central.
    but not wrong
    &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
    2st mistake:
    We were unable to verify some of your business information. Please check your Performance Notification to provide the required document or information.

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Statutes (by-laws/articles of association) - Upload document

  • Invalid Document
    I have uploaded all the company documents.
    &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
    Proof of Address - Bank statement
    The address on the ID document does not match the address entered in Seller Central.
    this is a new problem
#37

So unfortunately that sounds like a lot of details are wrong

#38

yes
It would be nice if I knew how to fix it.
I tried all the numbers in the ID. always got a negative response.
For the company, as you say, probably because of the name.

closed #39

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